We'd like to pass the power of positive reinforcement directly onto our clients.
Whale Done! The Power of Positive Relationships is a book by Ken Blanchard, Jim Ballard, Thad Lacinak and Chuck Tompkins. The basics of the book are geared towards people and are similar to what we teach owners to teach their dogs: reward the positive and ignore or redirect the negative. As a play on words, the book constantly encourages the reader to tell people "whale done" instead of well done or nothing at all after observing positive behavior.

Congratulations to the January 2012 recipient: Whale Done to Trelle and K9 Rotto, Ryan and K9 Muri, Nikki and K9 Max, and Melissa and K9 Jager for passing the Pet Partners evaluation in 2011. We’re so proud of you all for this great achievement. Congratulations!!
Congratulations to the December 2011 recipient: Whale Done to Janice for going the extra mile in finding creative solutions for Beau's severe separation anxiety. No issues in over 7 weeks is a major milestone! Congrats and keep up the great work!
Congratulations to the May 2011 recipient: We give a huge Whale Done! to Tammy for successfully managing her pack of 12 (or is it 13 now?). You amaze us Tammy…keep up the excellent job!
Congratulations to the April 2011 recipient: Whale Done to Amanda and her two West Highland Terriers, Hershel and Philly, for working so hard on their leash walking skills, reaction to Animal Planet and for continuing to strengthen your relationship! We are so glad that you’re enjoying your walks on the beach and happy to help you achieve your goal.
Congratulations to the March 2011 recipient: We would like to give a hearty “Whale Done!” to Matt and Mary who have slowly been making progress with Jack and visiting company. Whale Done Jack!
Congratulations to the January 2011 recipient: Whale Done to Gabriel and Angel who learned potty training from their open-minded, patient, and consistent owners. Whale Done Gabriel and Angel!
Congratulations to the December 2010 recipient: Whale Done to Sunny who shared her home with another dog for a few days without incident. Whale Done Sunny!